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FAQ

Why should I choose All Inclusive Residential Security as my security service provider in stead of one of the major alarm response companies?

All major alarm response companies’ core business is to respond to alarms. As indicated by its name, this is only one of All Inclusive Residential Security’s services.
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Can someone come to my house and provide me with a quotation for security equipment?

Yes. Quotations are provided free of charge without any obligation.

Can someone come to my house to advise me on my security needs?

Yes. For general enquiries call All Inclusive Residential Security’s office during office hours (08:00 to 17:00) on weekdays.
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Do I have to install a new alarm system when I change from my current alarm response company to All

No. Alarm systems from various manufacturers are installed in South Africa.

The feature of the system that links a client to his/her service provider is the radio receiver that functions on a unique wavelength allocated to that provider. This receiver remains the property of the provider. When a client wants to change from one provider to another it only requires the radio receiver to be replaced.

Are All Inclusive Residential Security’s patrol officials armed with fire-arms?

No. Officials are issued with non-lethal weapons such as pepper guns, tear gas, batons and hand cuffs.
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What will All Inclusive Residential Security’s responsibilities be if a burglary takes place at my home during my absence and the alarm is activated?

The alarm response vehicle will immediately be dispatched to the client’s residence.
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Does All Inclusive Residential Security provide security guarding services at my residence for short periods of time?

Yes. Security officials are available to provide guarding services at a client’s property from one or more hours and for longer term contracts.

Am I allowed to call All Inclusive Residential Security when I fear crime for whatever reason?

Yes. When a client’s safety or his property is at risk he/she may obviously call All Inclusive Residential Security for support.
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Does All Inclusive Residential Security communicate warnings of criminal activities to clients?

Yes. Because of its system of crime intelligence, clients are kept informed via SMS and e-mail of criminal activities or risk factors.

Can the services and products offered by All Inclusive Residential Security be used by children during emergencies?

Children who are able to make a phone call or press the panic alarm button can equally summons the services from All Inclusive Residential Security.

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